If the Job Description (JD) calls for proficiency in "Customer Relationship Management software," what potential issue arises if the applicant only lists the abbreviation "CRM tools"?
Answer
The ATS software might miss the connection
The primary goal during Term Matching is to satisfy the Applicant Tracking System (ATS), which scans documents for specific keywords and phrases directly used in the job description. If the JD mandates the full phrase 'Customer Relationship Management software,' an ATS programmed to search for that exact string may fail to register the candidate's proficiency if they only listed the acronym 'CRM tools.' Precision is key to passing this initial automated screening layer.
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