What is the recommended way to audit the quality of existing bullet points during a scheduled review?

Answer

By applying the 'So What?' test to determine the result of an action

The 'So What?' test should be applied during a scheduled review; if an action is stated (e.g., implementing a system), the necessary follow-up question is what that action achieved (e.g., saved time or reduced errors) to find the required data point.

What is the recommended way to audit the quality of existing bullet points during a scheduled review?
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