How do service staff commonly perceive managers accepting tips, irrespective of strict legal definitions?

Answer

As an abuse of power or feeling like wage theft because of the manager's oversight role

From the perspective of front-line staff, tips are direct compensation for strenuous work. When a manager who controls evaluations and discipline retains those tips, it is often viewed as an unfair leveraging of authority, leading to morale issues.

How do service staff commonly perceive managers accepting tips, irrespective of strict legal definitions?
TıpemploymentcompensationManagerLaw