What is the primary reason operational staff might reject algorithmic pricing recommendations?

Answer

The 'black box' problem—inability to decipher the underlying logic or math.

Operational staff, like Category or Pricing Managers, often reject algorithmic suggestions when they cannot decipher the logic, referred to as the 'black box' problem, hindering trust in the system.

What is the primary reason operational staff might reject algorithmic pricing recommendations?
businessRolePricingsystemstrategy