What is the defining characteristic that separates a successful Training and Development professional from one who struggles to gain support for initiatives?

Answer

The ability to communicate value in terms of concrete operational improvements.

Success in the field hinges on communicating the value of learning not just through employee satisfaction metrics, but by demonstrating concrete, quantifiable improvements in operational performance.

What is the defining characteristic that separates a successful Training and Development professional from one who struggles to gain support for initiatives?
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