What concept describes the internal "tax" an employee levies on their manager due to poor communication?

Answer

Opportunity cost

If a manager spends time re-writing emails or re-explaining instructions for a poorly communicating direct report, the manager incurs an opportunity cost based on the time they could have spent mentoring or managing higher-level tasks.

What concept describes the internal "tax" an employee levies on their manager due to poor communication?
careerdevelopmentprofessionalimpactskill