How does a critical thinker address a slow process compared to an employee suggesting new software?
Answer
By asking why the process is slow to find the root cause
Critical thinking is characterized by moving beyond symptomatic treatment to achieve systemic resolution. A less developed employee might offer a surface-level fix, like purchasing faster software, which only treats the symptom of the slowness. In contrast, a critical thinker steps back to analyze the evidence and ascertain the root cause. This investigation might reveal that the bottleneck is not in the immediate task but in an entirely separate, unrelated department's outdated data entry procedure. This approach ensures that solutions address the origin of the problem, leading to optimal, systemic outcomes rather than merely adequate, temporary fixes.
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