Which emerging role is primarily focused on ensuring alignment across the entire user journey?
Answer
Customer Experience (CX) Strategists
Customer Experience (CX) Strategists are emerging as prominent roles dedicated to overseeing the entire user journey and ensuring consistency across every digital and human touchpoint relative to the brand promise.
Related Questions
What kind of marketing faces obsolescence according to professional discussions?What tasks are AI systems becoming powerful tools to manage with speed and accuracy?What does the vertical bar of the reinforced T-shaped profile represent?Which skills are gaining increased value precisely because technology handles other tasks?What is the necessary shift in focus for marketers regarding automated systems?Which emerging role is primarily focused on ensuring alignment across the entire user journey?What capability is becoming non-negotiable for successful marketing professionals?What actionable approach is suggested for achieving 'future-proofing inertia' through learning?What defines the ultimate determinant of a marketing career's future longevity?In developing regions, what is the immediate future focus for marketers?