What specific set of interpersonal skills are required for roles like Human Resources Manager or Training and Development Manager concerning personnel management?
Answer
Significant emotional intelligence, conflict resolution expertise, and the ability to inspire loyalty and professional growth.
Roles dedicated to managing personnel, such as Human Resources Manager or Training and Development Manager, put the individual in direct charge of the organization's people. Consequently, the required leadership competencies shift toward interpersonal mastery. The text specifies that these roles demand high levels of emotional intelligence, proven expertise in resolving conflicts that arise within teams, and the critical ability to inspire professional growth and secure loyalty from team members, all of which are vital for nurturing human capital.
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