What operational skill is crucial for advancing to Hotel General Manager roles from mid-level positions?

Answer

Mastering the Profit and Loss (P&L) statement.

True advancement into executive lodging roles often requires a deliberate shift from purely guest-facing tasks to mastering the P&L statement, which includes managing labor costs, inventory shrinkage, and ancillary revenue streams.

What operational skill is crucial for advancing to Hotel General Manager roles from mid-level positions?
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