To build necessary trust in IA suggestions, what must the user ultimately be able to do regarding a recommended course of action?
Answer
Query why that suggestion was made or 'look under the hood'
For trust to build, the user must maintain ultimate authority and understanding; this requires the ability to query the reasoning behind a suggestion, preventing the system from acting as an opaque dictator.
#Videos
Episode 69: Intelligence amplification Explained - YouTube
Related Questions
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