What does hesitation or inability to describe a recent, non-externally reported near-miss suggest about an organization claiming HRO status?

Answer

That they prioritize external reporting over internal learning.

When organizations focus on events requiring external reporting rather than minor, internal near-misses, it indicates they view errors as compliance issues rather than opportunities for immediate, free system learning.

What does hesitation or inability to describe a recent, non-externally reported near-miss suggest about an organization claiming HRO status?
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