How does active listening improve the performance of a talkative individual in a client-facing role?

Answer

It ensures the information shared is based precisely on what the other person has revealed

By actively listening, the talkative person can absorb specifics about the client's needs (like a primary headache) and tailor their subsequent speech to address only that issue, making their output highly targeted and impactful.

How does active listening improve the performance of a talkative individual in a client-facing role?
jobcareercommunicationPersonalityvocation