customer articles
What Hospitality Roles Involve Customer Experience?
The core of the hospitality industry is intrinsically tied to the customer experience (CX), meaning nearly every role wi...
Is Hospitality a Customer-Facing Industry?
The foundation of operating within the hospitality sector is inherently dependent on direct interaction with the consume...
What Retail Careers Are Customer-Service Focused?
The foundation of the retail industry rests squarely on customer interaction, meaning that a significant number of roles...