Why are skills related to empathy and understanding consumer psychology highly prioritized by hiring managers?

Answer

Because the ability to connect emotionally and persuasively with consumers is far harder to instill than tactical math and analysis.

While analytical abilities and technical execution can frequently be taught after hiring, cultivating genuine empathy and persuasive emotional connection with a consumer base is significantly more challenging to develop in new employees.

Why are skills related to empathy and understanding consumer psychology highly prioritized by hiring managers?
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