What challenge arises if an organization hires a Service Designer but limits their tasks to creating only internal FAQs?

Answer

The term risks becoming meaningless marketing speak, lacking systemic remit

If the systemic remit is absent and the designer is only tasked with limited activities like better internal FAQs, the career path stagnates because the term becomes diluted marketing speak.

What challenge arises if an organization hires a Service Designer but limits their tasks to creating only internal FAQs?

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